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Privacy Policy

Lusitânia Vista – represented by Pixelcoast, Unipessoal Lda –, headquartered at Rua Porto Covas de Baixo, 38-39, 8100-200 Salir, Loulé, with tax identification number (NIPC) 518934489, is the owner of the domain 45.87.149.34.bc.googleusercontent.com, on which its WEBSITE is hosted.

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LUSITÂNIA VISTA IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CLIENTS AND USERS OF ITS WEBSITE, AND HAS THEREFORE DEVELOPED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.

THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED. WE THEREFORE ADVISE YOU TO READ IT CAREFULLY SO THAT YOU UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

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Our Privacy Policy is in compliance with the applicable Portuguese legislation, namely Law no. 58/2019 of 8 August on the Protection of Personal Data, as well as other relevant national laws and the European General Data Protection Regulation (GDPR) no. 2016/679 of 27 April.
As data-protection legislation may be updated, we recommend that users regularly consult our privacy statement. For this purpose, you may refer to www.cnpd.pt.
This website complies with national and EU law. The Portuguese

courts have exclusive jurisdiction over any dispute arising from the use of this website.

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1. PURPOSE OF THIS POLICY

 

1.1. This Privacy Policy explains how we collect and process the personal data necessary to provide the services available through the WEBSITE.

1.2. Examples of such services include newsletter subscriptions or the ability to contact us and send us your application.

1.3. The aim is to ensure that these services are provided efficiently and without inconvenience, by describing the practices adopted for this purpose.

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2. WHAT IS PERSONAL DATA?

 

2.1. Personal data refers to any information relating to an identified or identifiable individual, regardless of the nature or format of the information, including sound and image.

2.2. Examples of personal data we collect include: first name, last name, e-mail address, and telephone number (mobile or landline).

2.3. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements specific to their physical, physiological, psychological, economic, cultural, or social identity.

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3. HOW WILL WE USE YOUR PERSONAL DATA?

 

3.1. Lusitânia Vista will use the personal data you provide for the following purposes:

a) To analyse and respond to your messages, customer-support requests, and information requests;
b) To analyse and follow up on your application to work with Lusitânia Vista;
c) To send newsletters or other publications you have requested and/or which may be of interest to you;
d) To manage and operate the WEBSITE;
e) To maintain a record of your contact details;
f) For commercial purposes such as data analysis and audits;
g) For fraud prevention and information-system security;
h) For adapting, improving, and modifying our services, namely by identifying usage trends or assessing the effectiveness of promotional campaigns.

3.2. These processing operations are essential for your satisfaction and for the functioning of Lusitânia Vista, and are carried out in accordance with applicable legislation and best practices.

3.3. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purpose for which it was originally collected.

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4. WHAT ARE THE LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA?

 

4.1. The personal data processed by Lusitânia Vista relies on specific legal grounds depending on the purpose of the processing.

4.2. The table below summarises the legal basis for each of the above-mentioned purposes:

  • Purpose: Analyse and respond to your messages, customer-support requests and requests for information.
    Legal basis: Consent.
    Data collected: Name, telephone, e-mail.

  • Purpose: Send newsletters or other requested publications.
    Legal basis: Specific consent.
    Data collected: E-mail.

  • Purpose: Website management and operation.
    Legal basis: Consent (cookies); legitimate interests of Lusitânia Vista.
    Data collected: Cookies, IP address.

  • Purpose: Commercial purposes such as data analysis and audits.
    Legal basis: Consent (cookies); legitimate interests of Lusitânia Vista.
    Data collected: Cookies, IP address.

  • Purpose: Fraud prevention and security of information systems.
    Legal basis: Legitimate interests.
    Data collected: IP address.

  • Purpose: Adapting, improving, and modifying services, particularly by identifying usage trends or assessing the effectiveness of promotional campaigns.
    Legal basis: Consent (cookies); legitimate interests of Lusitânia Vista.
    Data collected: Cookies, IP address.

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5. HOW DO WE COLLECT YOUR PERSONAL DATA?

 

5.1. We collect your personal data through the forms available on the WEBSITE, as well as through the WEBSITE itself, its interaction with your device, and the e-mails you send us.

5.2. Your personal data may be collected through:

a) Your contact request;
b) Your application submission;
c) Your subscription to the newsletter;
d) Your browser;
e) Cookies;
f) Your IP address.

5.3. Lusitânia Vista is committed to processing your data lawfully and in accordance with legal requirements.

5.4. Lusitânia Vista will not sell, rent, or share your personal data with third parties except in cases clearly identified in this Privacy Policy (see point 9).

5.5. The services of Lusitânia Vista are not directed at minors, and personal data of minors is not intentionally processed.

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6. WHAT ARE COOKIES?

 

6.1. Cookies are small information files that help identify your browser and may store, for example, user preferences.

6.2. Lusitânia Vista will store cookies on your device to personalise and optimise your browsing experience, and for troubleshooting, statistics, quality assurance, and system-security monitoring.

6.3. Except for cookies strictly necessary for website performance, all other cookies depend on the user’s consent, which may be withdrawn at any time through your browser settings.

6.4. For more information about the cookies we use, please consult our Cookie Policy.

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7. HOW DO WE PROTECT YOUR PERSONAL DATA?

 

7.1. Your personal data is kept secure through a set of technical and organisational measures ensuring that only authorised employees have access to it, in accordance with internal rules.

7.2. We only use data-centre providers offering appropriate and documented security measures.

7.3. Personal data is hosted on secure servers operated by PORTUGAL TELECOM DATA CENTER, S.A., NIPC 510.030.785, Rua Data Center 6200-065 Covilhã, which provides appropriate guarantees for protecting personal data against disclosure, loss, misuse, alteration, unauthorised access, and any other form of unlawful processing.

7.4. When you browse the WEBSITE, your data is also protected through encryption mechanisms such as HTTPS (Hyper Text Transfer Protocol Secure).

7.5. Despite all precautions, no security system is entirely impenetrable.

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8. HOW CAN YOU EXERCISE YOUR RIGHTS?

 

8.1. The law grants you the following rights:

a) Access – to obtain confirmation as to whether your personal data is being processed, and to access it;
b) Rectification – to rectify inaccurate personal data and complete incomplete data;
c) Erasure – to request deletion of your data when legally justified;
d) Restriction – to restrict processing in the situations provided by law;
e) Objection – to object at any time to the processing of your personal data;
f) Portability – to receive your personal data in a structured, commonly used, machine-readable format.

8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the CNPD – Comissão Nacional de Proteção de Dados, www.cnpd.pt).

8.3. To exercise your rights, please contact Lusitânia Vista at: geral@lusitaniavista.com

8.4. If you request the deletion of all or part of your personal data, some services may no longer be available. Lusitânia Vista will retain only the data necessary to comply with legal obligations.

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9. WHEN DO WE SHARE DATA WITH THIRD PARTIES?

 

9.1. Lusitânia Vista may use third-party service providers (maintenance, technical support, marketing, billing, payment management, etc.), who may access certain personal data strictly necessary for the performance of the contracted services.

9.2. Lusitânia Vista ensures that these entities are trustworthy and offer high levels of protection, and that the data shared never exceeds what is required.

9.3. Data may also be transferred to third parties as part of investigations, judicial or administrative proceedings, when ordered by a court.

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10. THIRD-PARTY WEBSITES

 

10.1. The WEBSITE may contain links to other websites that may collect and process your personal data. Such processing is the sole responsibility of the owners of those websites, and Lusitânia Vista bears no responsibility for their policies or practices.

10.2. Examples include Facebook, Instagram, YouTube, WhatsApp, and LinkedIn through the buttons displayed on the WEBSITE.

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11. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

 

If data transfers to non-EU countries occur, Lusitânia Vista will comply with legal requirements, ensuring adequate levels of protection and no transfers to jurisdictions lacking sufficient guarantees.

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12. MINORS

 

The WEBSITE is not intended for users under 16 years of age, and such minors should not provide personal data via the WEBSITE, apps, social media, or e-mail.

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13. SENSITIVE PERSONAL DATA

 

13.1. Lusitânia Vista requests that you do not send or disclose sensitive personal data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information, sexual life, or sexual orientation).

13.2. If you nevertheless send such data, it will be deleted immediately.

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14. AMENDMENTS TO THE PRIVACY POLICY

 

Lusitânia Vista reserves the right to amend this Privacy Policy at any time. Any changes will be duly published.

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15. CONTACT DETAILS

 

If you have any questions regarding this Privacy Policy, please contact us at: geral@lusitaniavista.com

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