In the event of a dispute, the consumer may resort to one of the following Consumer Alternative Dispute Resolution Entities:

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Consumer Conflict Arbitration Centre of Lisbon
http://www.centroarbitragemlisboa.pt

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Consumer Conflict Arbitration Centre of Vale do Ave / Arbitral Tribunal
http://www.triave.pt

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CIAB – Information, Mediation and Consumer Arbitration Centre (Consumer Arbitration Tribunal)
http://www.ciab.pt/pt

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CNIACC – National Centre for Information and Arbitration of Consumer Conflicts
https://www.cniacc.pt/pt/

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Consumer Conflict Arbitration Centre of the District of Coimbra
http://www.centrodearbitragemdecoimbra.com

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Consumer Information, Mediation and Arbitration Centre of the Algarve
http://www.consumoalgarve.pt

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Consumer Information and Arbitration Centre of Porto
http://www.cicap.pt

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Consumer Conflict Arbitration Centre of Madeira
https://www.madeira.gov.pt/cacc

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For more information, please consult the Consumer Portal:
www.consumidor.pt